Quality Management System, according to the UNE-EN ISO 9001:2015 standard

Quality Management System

RD Sistemas, with over twenty years of experience in the financial industry, specialises in the development of computer applications for Financial Institutions. From inception, RD Sistemas has been present nationwide with offices in the country's largest cities i.e. Barcelona and Madrid. In recent years, international expansion has led to the opening of a subsidiary in the Chilean capital.

Guaranteeing the long-term continuity of the company's operations is one of the main goals set by RD Sistemas from inception. To that end, the company invests heavily in keeping its key business pillars up to date, which include a) the continued organisation of its know-how as a system to transfer its technological advances over the years, and b) the distribution of this know-how among all its employees through the implementation of continuous training courses. ??????

For this reason, we have established a Quality Management System according to the UNE-EN ISO 9001: 2015 standard, the principles of which are as follows:

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  Establish quality management as a strategic element for the operation of the Organisation and a competitive advantage against competitors to become a leading industry reference.
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  Continuously optimise processes to attain efficiency and effectiveness, increasing thereby the competitiveness of the Organisation.
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  Favour the continuous improvement of the Quality Management System to improve quality performance.
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  Establish and review the goals of the Quality Management System, ensuring the provision of resources and information deemed necessary for its attainment.
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  Promote the increase of client satisfaction with products and services on offer.
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  Comply with all applicable legal and regulatory requirements, as well with any other commitment acquired regarding product or service quality.
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  Promote communication, both internally and externally, of the Quality Management System.

This Policy is communicated to all levels in RD Sistemas and is available to all relevant stakeholders of our management system.